MacroSys is looking for a Senior Technical Writer with demonstrated experience as a storyteller, writing persuasively to convey technical ideas and connect with diverse audiences. A successful candidate will have a portfolio illustrating their skills in storytelling, writing, and crafting strategic messages across myriad documentation. Experience in transportation- or technology-related fields is a major plus.

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Responsibilities

• Find the story for each assignment and ensure a consistent, clear, and coherent narrative

• Provide content strategy and direction, including understanding audiences, setting goals, crafting messages, producing calendars, measuring and analyzing performance metrics, and so forth

• Write original drafts of new communication products, including speeches, articles, news releases, and so forth, sometimes with swift turnaround

• Determine the clearest and most logical way to present information for reader comprehension depending on the documentation and/or platform

• Generate innovative ideas for content and workflow solutions

• Work with subject matter experts and executive leadership to ensure specialized topics are appropriately addressed

• Analyze information required for the development or update of policies, procedures, and other documentation

• Produce content that is consistently free of grammatical errors, typos, and editorial inconsistencies and follows prescribed style manuals and brand guides

• Review and edit content developed by other members of the team

• Collaborate with teammates, clients, and stakeholders, maintaining professional, consistent, and open communication channels

Qualifications

• Bachelor’s degree in communications or a related field and 10 years of relevant experience

• Demonstrated experience (i.e., a portfolio) writing technical content (reports, summaries, white papers, etc.) and working with subject matter experts to hone narratives and text

• Demonstrated experience writing speeches for executive leadership

• Strong and persuasive written and oral communication skills

• Ability to check all technical material for consistency and accuracy

• Exceptional analytical and conceptual thinking skills

• Fluency in technical and common office software (Microsoft 365, Adobe Acrobat)

• Ability to manage time, prioritizing and executing tasks in a fast-paced environment

• Willingness to take on new challenges and build on current skills

• Ability to multitask and be a self-starter

• Knowledge of Drupal is a plus

Candidate MUST have a portfolio of articles, speeches, and/or other technical writing samples that demonstrate professional writing experience.

Candidate MUST be either a U.S. citizen or lawfully permitted to work in the United States.